Shared inbox and help desk built on Slack

Manage customer support and communication directly from Slack. Send and receive emails, tweets and direct messages in Slack. Collaborate effectively on shared email and twitter accounts like [email protected] without sharing passwords among team members.

Add to Slack

Connect your accounts

SharedBox connects to your Twitter account and any email you currently use. You can also get an email you can setup forwarding to.

Receive and send from Slack

Twitter mentions, DMs and incoming emails to your connected email or your email gets delivered to your preferred Slack channel. Review with your team and reply once ready.

Enjoy a support site powered by SharedBox

Every account comes with a support site your users can send and manage their support requests from. You get a free subdomain and can also use your custom domain.


Works in Slack
No new installation or application required. Use a tool your team is already familiar with—Slack.

Multiple channels + sources
Add multiple emails and Twitter accounts to your Slack workspace.

Email deliveries and opens
Know when your email is delivered and when it is opened.

Custom analytics
View interaction performance with your contacts. See how well you are doing.

Proper threading
Email and tweets are properly threaded within your Slack channel.

Email attachment support
See files and pictures attached to your emails directly in Slack.

Custom Email signature
Create a custom signature to attach to your emails.

Set a custom message that is automatically sent once you get an email.


Join the thousands of conversations happening through SharedBox.

Try it for free.

Get Started