Manage customer support and communication directly from Slack. Send and receive emails, tweets and direct messages in Slack. Collaborate effectively on shared email and twitter accounts like [email protected] without sharing passwords among team members.
Add to SlackSharedBox connects to your Twitter account and any email you currently use. You can also get an @in.sharedbox.app email you can setup forwarding to.
Twitter mentions, DMs and incoming emails to your connected email or your in.sharedbox.app email gets delivered to your preferred Slack channel. Review with your team and reply once ready.
Every account comes with a support site your users can send and manage their support requests from. You get a free supportby.email subdomain and can also use your custom domain.
Works in Slack
No new installation or application required. Use a tool your team is already familiar with—Slack.
Multiple channels + sources
Add multiple emails and Twitter accounts to your Slack workspace.
Email deliveries and opens
Know when your email is delivered and when it is opened.
Custom analytics
View interaction performance with your contacts. See how well you are doing.
Proper threading
Email and tweets are properly threaded within your Slack channel.
Email attachment support
See files and pictures attached to your emails directly in Slack.
Custom Email signature
Create a custom signature to attach to your emails.
Autoreply
Set a custom message that is automatically sent once you get an email.